The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2023.
We are the top University in the UK for Student Experience and for Teaching Quality in the Times and Sunday Times Complete University Guide 2024 and University of the Year for Social Inclusion in the Daily Mail University Guide 2024.
The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success.
*University status awarded in or after 1992.
The Department
Student Services is a large multi-disciplinary team that plays a crucial role in supporting our students. Student Money and Immigration comprises advice on Student Finance, UWL’s internal Scholarships and Bursaries and Student visa and immigration advice to support international students. We are a hard-working yet sociable and close-knit team who help and support each other to provide a superlative student experience.
The Role
The post holder will undertake casework, and provide support and guidance to students and staff in respect of a range of practical advice issues, specialising in immigration advice related to the Student visa route pre-arrival, during students’ enrolment, and also as they prepare to graduate and are contemplating post-study plans in the UK. The post holder is expected to contribute to the provision of a professional and specialist advice and guidance service to all students, to encourage their academic progress and student retention.
This appointment requires a flexible approach to working hours as weekend and evening cover is required.
The role is fully on campus 5 days a week, primarily based at our St. Mary’s Road campus but with cover usually required once or twice a week at our Brentford site.
The Person
We are seeking an enthusiastic and compassionate individual to join the Student Money and Immigration team in this permanent role.
You will be self-motivated, proactive and extremely organised, who can work equally well as a team member and using your own initiative.
You should have excellent interpersonal, communication, advocacy and customer service skills with proven case work experience and the ability to work closely with students and staff alike.
Experience of working in higher education is essential together with extensive knowledge of UK Student immigration.
How to Apply
To apply click on ‘Apply Online’ and fill out the application form. Further information about the application process can be found here: https://jobs.uwl.ac.uk/display.aspx?id=1253&pid=0
Please email hr.recruitment@uwl.ac.uk if you need any assistance with the application process.
Interviews are expected to be held in week commencing 11th November 2024.
For informal enquiries about the position please contact Alan Shannon-Smith, Head of Student Money & Immigration Advice: alan.shannon-smith@uwl.ac.uk .
Additional Information
Read more about working at the University of West London at https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl
UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer as well as a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. We welcome applications from all sections of the community to increase diversity in our workforce.
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
This position does not meet the University criteria for Skilled Worker sponsorship.
This post is not available for UWL students.
Please be advised that it is expected that appointment within a grade will normally be at the minimum point.
We will intermittently review the applications as part of this open advert, therefore if successful, you will be shortlisted and contacted at any time.
The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.
Previous applicants need not apply.