The University of West London (UWL) is ranked as 41st in the UK in The Guardian University Guide 2026 and is the 1st London modern* university in The Times/The Sunday Times Good University Guide 2026. We are also the Number 1 London university for overall student satisfaction in the National Student Survey 2025**. The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success.
* A modern university is a university established in 1992, or after. Excluding specialist providers.
** Calculated as the average of all questions, using registered populations.
Student Services / Wellbeing Service
Student Services is a large multi-disciplinary team that plays a crucial role in supporting our students. The Wellbeing Service is an umbrella term used to describe our various teams, Counselling, Disability & Mental Health, Faith, Welfare and Student Liaison. We provide a holistic approach to student support to ensure students’ individual needs are fully met supporting their academic success, adding to their student experience and educational develop. The Wellbeing team is a busy and in-demand service. We are a tight knit team who help and support each other. We work hard and importantly have fun along the way.
The Role
This is an important role within the Student Services Department to support and contribute to a professional specialist advice and guidance service for students in crisis, distress and who are experiencing welfare issues such as; care experienced and estranged students, sexual and domestic assault and homelessness.
The post holder is responsible for leading on support for students reporting either domestic violence, sexual harassment/assault or misconduct and working collaboratively with other Advisers, Seniors. Managers & Heads within the wider Student Services to support students affected by any of the above. The successful candidate will also work with the Senior Welfare Adviser and Welfare Manager on training, report writing and other events/projects across the academic year related to domestic violence, sexual harassment/assault or misconduct.
The role requires close working with stakeholders inside and outside the University including; specialist charities, police, social workers, government agencies, Academics and other professional service teams.
The Person
The University is seeking a self-motivated, proactive, and organised individual to work effectively in the Welfare team as the lead on victims of domestic violence, sexual harassment/assault or misconduct. The successful candidate will deliver an efficient, effective and informed support service to students.
The successful candidate will have specialist training, knowledge or experience in the lead area of domestic violence, sexual harassment/assault or misconduct. They will also be competent in safeguarding young people and vulnerable adults in an educational setting.
They will have excellent interpersonal, communication skills and the ability to remain discreet, calm, diplomatic and professional. You must have proven working knowledge of the needs of individuals from a diverse range of backgrounds. Knowledge of safeguarding and the Equality Act 2010 is essential for this post, as is previous experience of working in an advisory role ideally within an educational setting.
Applicants must have good I.T. skills with proven experience of working with IT systems to record, monitor and report on a wide range of confidential matters together with attention to detail.
This position is not open for current UWL students.
How to Apply
To apply click on ‘Apply Online’ and fill out the application form. Further information about the application process can be found here: https://jobs.uwl.ac.uk/display.aspx?id=1253&pid=0
Please email hr.recruitment@uwl.ac.uk if you need any assistance with the application process.
Interviews are expected to be held in the week commencing Monday 15th January 2026
For informal enquiries about the position please contact Shirene Torrance-Dodd, Senior Student Welfare Adviser, shirene.torrance-dodd@uwl.ac.uk
Additional Information
Read more about working at the University of West London at https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl
Our department is under-represented in terms of staff from minority ethnic backgrounds, of LGBTQIA+ identities, and with disabilities. UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer. We welcome applications from all sections of the community, particularly those mentioned above to increase diversity in our workforce.
Please note we do not reimburse travel expenses for job interview.
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
Please be advised that it is expected that appointment within a grade will normally be at the minimum point.
Previous applicants for this post need not apply again.
An Enhanced DBS Certificate is required for this post (to be undertaken upon appointment).
This position does not meet the University criteria for Skilled Worker sponsorship.
We will intermittently review the applications as part of this open advert, therefore if successful, you will be shortlisted and contacted at any time.
The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.