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Housing Officer


Salary:   £29,786 to £35,589 per annum
Release Date:   Tuesday 29 August 2023
Closing Date:   Monday 25 September 2023
Interview Date:   To be confirmed
Reference:   FIN046

The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2023.

We were also named University of the Year for Student Experience and Teaching Quality in The Times and The Sunday Times Good University Guide 2023, being described by the editor as “regularly among the top-performing universities” and proving that “it is possible for a London-based institution to achieve outstanding levels of student satisfaction beyond other universities”.  

*University status awarded in or after 1992

Student Accommodation

To assist in the day-to-day operation of the University Accommodation Department. To provide an excellent customer service and tenancy management to students living in third party student accommodation, prospective students and to those seeking accommodation in the private rented sector. To provide administrative and process support to ensure the effective and efficient operation of the team.

The Role 

We are looking for an Accommodation Officer to support the UWL Accommodation team during a time of growth. The role will involve engaging with Students to ensure all their Residential needs are met, providing administration support, booking rooms, raising maintenance jobs, and attending Open Days and other accommodation marketing event. This post will involve working with a number of internal and external stakeholders including students, accommodation providers, landlords, lecturers, marketing and finance.

The Person

The successful candidate will have an outgoing and friendly character and will be able to provide students with a high level of customer service. Someone who can react to and solve problems quickly and look out for commercial opportunities. 

You will be able to efficiently use Microsoft Excel at intermediate level, have excellent verbal and written communication skills. Due to the nature of the role out of hours work may be required, especially during our peak period in July-October 

How to Apply 

To apply click on ‘Apply Online’ and fill out the application form. Further information about the application process can be found here: 

Please email  if you need any assistance with the application process.

Interview dates are to be confirmed. 

For informal enquiries about the position please contact Ali Awil, Accommodation Operations Manager,

Additional Information 

 A basic DBS Certificate is required for this post (to be undertaken upon appointment).

The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting.

Our department/school is under-represented in terms of staff from BAME (Black, Asian and minority ethnic) backgrounds, of LGBT+ identities, and with disabilities. UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer as well as a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. We welcome applications from all sections of the community, particularly those mentioned above to increase diversity in our workforce.

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. 

Please be advised that it is expected that appointment within a grade will normally be at the minimum point.


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