The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2025.
We are ranked 30th university in the UK in The Guardian University Guide 2025, Number 1 London university for overall student satisfaction in the National Student Survey 2024 and Best university for Student Experience and Teaching Quality in the UK in The Times and Sunday Times Good University Guide 2024.
The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success.
*University status awarded in or after 1992
The Department
Library Services is at the heart of the student and academic experience at the University of West London, facilitating creation of knowledge and ideas and developing confident, critically information-literate professionals. We place particular value on supporting our institutional mission of extending higher education to those traditionally excluded from it, and in facilitating research and scholarship in ways that connect with equity and widening participation.
The Role
The post holder provides technical support for library systems and digital content. They have a deep understanding and knowledge of the systems within the role’s remit and provide specialist expertise to colleagues using those systems. They ensure seamless access to and effective discoverability of digital content, meeting the needs of the University's community for teaching, learning and research.
The Person
The successful candidate will have excellent IT and problem-solving skills. They will be an effective communicator and have experience in providing customer centred technical support.
How to Apply
To apply click on ‘Apply Online’ and fill out the application form. Further information about the application process can be found here: https://jobs.uwl.ac.uk/display.aspx?id=1253&pid=0
Please email hr.recruitment@uwl.ac.uk if you need any assistance with the application process.
Interviews are expected to be held in the week commencing 14th April 2025
For informal enquiries about the position please contact Susie Strachan, Acquisitions & Subscriptions Manager, Susie.strachan@uwl.ac.uk
Additional Information
Read more about working at the University of West London at https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl
Our department/school is under-represented in terms of staff from minority ethnic backgrounds, of LGBT+ identities, and with disabilities. UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer. We welcome applications from all sections of the community, particularly those mentioned above to increase diversity in our workforce.
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
This position does not meet the University criteria for Skilled Worker sponsorship.
Please be advised that it is expected that appointment within a grade will normally be at the minimum point.
We will intermittently review the applications as part of this open advert, therefore if successful, you will be shortlisted and contacted at any time.
The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.