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Head of Wellbeing

Student Services

Salary:   £58,898 to £66,288 per annum
Release Date:   Friday 09 September 2022
Closing Date:   Monday 03 October 2022
Interview Date:   To be confirmed
Reference:   SS199

The University of West London (UWL) is one of the top 40 universities in the UK and the top modern university in London according to the influential Guardian University Guide 2021. 

We were also named University of the Year for Student Experience in The Times and The Sunday Times Good University Guide 2021, being described by the editor as “regularly among the top-performing universities” and proving that “it is possible for a London-based institution to achieve outstanding levels of student satisfaction beyond other universities”.  

Over the last few years, we have invested more than £150 million into our campus to create an inspiring social and learning environment for students. The University puts our students at the heart of everything we do: dedicated to providing an excellent student experience delivering positive, life-changing outcomes - a combination of career focused courses and tailored pedagogic care delivered within a supportive community. 

The Department 

The William Brake Student Services department is an award-winning team which consists of Careers, Volunteering, Placements and Employment, Student Welfare, Wellbeing & Student Advice & immigration. The wellbeing team has been successful in winning bids and awards and works collaboratively across the university with all stakeholders. The service plays a key role in supporting students to achieve their full potential, by offering advice and guidance to help reduce any barriers to their success. Our student body is extremely diverse and because of the variety of support needs that our students have, our work can be fast-moving and occasionally challenging but very rewarding. Student Services is currently in a period of development and growth, so it is an exciting time to be joining the team.

The Role

The main purpose of the role is to provide strategic and operational leadership to the Wellbeing team at UWL. It is essential that the postholder should be able to articulate a vision and a strategy to ensure that this vital aspect of our student services is effective and on the leading edge of professional practice. In particular, the postholder should deliver a service that is proactive and support the students to be inclusive in the curriculum. 

The postholder is part of the Student Services Management Team and is required to contribute their ideas and experience to the running of Student Services as a whole. Furthermore, they will ensure that the work of the Wellbeing Service is routinely evaluated and analysed, providing data to contribute to wider University initiatives.

Applicants must have proven working knowledge in Higher Education and understand the needs of students covering a wide range of disabilities, mental health, SpLD and counselling. Knowledge of current disability legislation, SLC funding and policy implementation is essential for this post, as is previous experience of working in an advisory role in the higher education sector.

The Person 

The successful candidate will be able to demonstrate a track record of effective leadership and innovation within Higher Education. They will be empathetic, committed to understanding student needs, and work to improve student outcomes. Working closely with students and staff at all levels in the University to ensure the wellbeing and legal contractual policies are delivered in a timely manner and to a very high standard. They will be able to articulate a clear vision and will have a strong understanding of current and emerging good practice within the HE sector.

How to Apply 

To apply click on ‘Apply Online’ and fill out the application form. Further information about the application process can be found here:

Please email if you need any assistance with the application process.

Interviews are expected to be held in the week commencing w/c 10th October 2022.

Additional Information 

Our department is under-represented in terms of staff from BAME (Black, Asian and minority ethnic) backgrounds, of LGBT+ identities, and with disabilities. UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer as well as a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. We welcome applications from all sections of the community, particularly those mentioned above to increase diversity in our workforce. 

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Please be advised that it is expected that appointment within a grade will normally be at the minimum point. 

A Standard DBS Certificate is required for this post (to be undertaken upon appointment). 

The University of West London reserves the right to close the role prior to this date.

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