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Student Advisor (Immigration)

Student Services

Salary:   £35,883 to £41,009 per annum
Release Date:   Thursday 18 May 2023
Closing Date:   Sunday 11 June 2023
Interview Date:   Friday 23 June 2023
Reference:   SS222

The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2023.

We were also named University of the Year for Student Experience and Teaching Quality in The Times and The Sunday Times Good University Guide 2023, being described by the editor as “regularly among the top-performing universities” and proving that “it is possible for a London-based institution to achieve outstanding levels of student satisfaction beyond other universities”.  

*University status awarded in or after 1992

The Department 

Student Services is a large multi-disciplinary team that plays a crucial role in supporting our students. Student Advice and Immigration comprises advice on Student Finance, UWL’s internal Scholarships and Bursaries and Student visa and immigration advice in order to support international students. We are a hard-working yet sociable and close-knit team who help and support each other to provide a superlative student experience.

The Role

The post holder will undertake casework, and provide support and guidance to students and staff in respect of a range of practical advice issues, including immigration, fee region assessment and Student visa regulations. The post holder is expected to contribute to the provision of a professional and specialist advice and guidance service to all students, to encourage their academic progress and student retention. 

This appointment requires a flexible approach to working hours as weekend and evening cover is required, as well as working across our main campuses in Ealing and Brentford.

The Person

We are seeking an enthusiastic and compassionate individual to join the Student Advice team in this permanent role. You will be self-motivated, proactive and extremely organised, who can work equally well as a team member and using your own initiative. You should have excellent interpersonal, communication, advocacy and customer service skills with proven case work experience and the ability to work closely with students and staff alike.   Experience of working in higher education is essential together with extensive knowledge of UK Student immigration.

Interviews are expected to be held in the 3rd week of June 2023. 

For informal enquiries about the position please contact Paramjit Basra, Senior Student Advisor (Immigration) – Paramjit.basra@uwl.ac.uk  .

Please email hr.recruitment@uwl.ac.uk  if you need any assistance with the application process.

Additional Information 

Read more about working at the University of West London at https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl

UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer as well as a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. We welcome applications from all sections of the community to increase diversity in our workforce.

This position does not meet the University criteria for Skilled Worker sponsorship. 

Please be advised that it is expected that appointment within a grade will normally be at the minimum point.

An Enhanced DBS Certificate is required for this post (to be undertaken upon appointment).

Previous applicants for this post need not apply again.

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