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Customer Service Coordinator

UWL Students' Union

Salary:   £26,000 per annum
Release Date:   Thursday 14 September 2023
Closing Date:   Friday 06 October 2023
Reference:   SU0033

SU Central is the glue of the SU, dealing with hundreds of queries a month, providing key admin work for our Advice service as well as other areas of the organisation, all whilst being a friendly face at our helpdesk. It is a fun and fast paced environment which would be great for a person who is energic, friendly and always wants to help staff and students. Imagine coming to work every day in a place where you get to have fun, make friends, change lives and push yourself to build your skills and achieve amazing results.

Not having years of experience in customer service isn’t a barrier. If you can prove you are willing to work hard, bring your whole self to work and put the time in to learn and develop your skills for the benefit of yourself and others, we want to hear from you.

Our SU is a charity that has won multiple national awards for, among other things, engaging thousands of people in community-building projects, having an extremely happy staff team and proving that you can create the best students’ union in the country against the odds.

Download the full job description and person specification here CSC Job Description_2023.pdf.

If you would like an informal chat about the role, please email

Application Process

If everything above sounds good to you, we’d love to receive your application. Be sure to read the job description and person specification and to complete the application process using this link with your CV and Cover letter.

Interviews will be held on Wednesday 18th and Thursday 19th October 2023.

You can contact Olivia Tedman ( if you have any questions about this role.

If you require an alternative method to submitting your application (i.e., video or braille), please contact us on or 0208 231 2276

For more information about the SU, this role or specific questions about the application process please contact or 0208 231 2276

UWL students come from a diverse range of backgrounds, as an employer we are committed to ensuring that our workforce are reflective of the members we serve.

Therefore, we actively encourage applications from people from a wide range of backgrounds and circumstances, particularly those from traditionally underrepresented groups. 

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