The Student Advisor is a key role within the UWL Student Union's Advice and Wellbeing team. The Student Advisor will deliver case-based advice and advocacy interventions to hundreds of students each year to an excellent standard. The post holder will work to ensure that our students are supported through academic regulatory processes such as mitigating circumstances, academic appeals, complaints and disciplinary processes at UWL. They will provide independent, non-judgmental and accessible advice to students that will empower them to make informed choices about their case. An understanding of external support networks is also advantageous, as our Advisors are expected to identify and provide signposting guidance to students that will help them access suitable support outside of the SU and University. We also pride ourselves on our partnership work with the University of West London and as such the postholder will be expected to demonstrate commitment to working in partnership with key stakeholders in the student experience at UWL.
Our Advice Service is non-traditional, dynamic, proactive and strategically driven. We are looking for an individual who identifies with our mission to creating a transformational student experience and supports students’ sense of wellbeing whilst at university. You will have experience in working with and supporting individuals and groups with advice and may have experiencing or advocating for individuals or groups in meetings or hearings. You will have experience of working effectively on your own initiative, turning around complex work, and being able to coordinate small-scale events to support with our outreach to students. You will have a strong commitment to equality, diversity and inclusion, understanding the importance of positive working relationships. We are looking for a candidate that displays high levels of self-awareness, empathy and the ability and willingness to learn new skills and responsibilities.
In return we offer a range of benefits including private healthcare, generous annual leave and flexible working.
Download the full job description and person specification here.
Application Process
HR INFO ABOUT ROLE
If everything above sounds good to you, we’d love to receive your application, via the SU website. Be sure to read the job description and person specification and to complete the application process by clicking on the link Job Openings. Please provide your CV and Cover letter.
Please contact Jamal, our Head of Membership (Jamal.El-kalawy@uwl.ac.uk) if you have any queries about this role.
For more information about the SU or specific questions about the application process please contact su.recruitment@uwl.ac.uk.
UWL students come from a diverse range of backgrounds, as an employer we are committed to ensuring that our workforce is reflective of the members - therefore we actively encourage applications from people from a wide range of backgrounds and circumstances, particularly those from traditionally underrepresented groups.