About the role
This is an exciting opportunity to take a leading role in the day-to-day operations of UWLSU’s food and beverage outlets, supporting an award-winning, student-led organisation. As Food & Beverage Outlet Manager, you will help deliver a high-quality service across our outlets, ensuring consistency, efficiency, and an excellent customer experience.
You’ll refine our service offer, support the delivery of catering for private and in-house events, and work closely with a team of full-time and student staff to create a welcoming and engaging environment. Whether leading a busy shift or contributing to improvements across our commercial operations, your work will directly enhance the student experience and strengthen our community.
This role combines operational leadership with hands-on service delivery. You will set high standards, empower staff, and ensure our outlets run smoothly, safely, and in line with regulations. If you’re an organised, people-focused professional with a passion for hospitality, we’d love to hear from you.
What you’ll be doing
You will oversee daily operations across multiple outlets, ensuring a consistent, high-quality service. Key duties include supervising staff, managing rotas and training, supporting stock control and purchasing, monitoring KPIs, and contributing to commercial improvements. You’ll help deliver catering for events, maintain compliance with Health & Safety and Food Safety standards, and engage with students and customers to continuously improve our services.
The working hours for this role are usually between 0730 and 1800, Monday to Friday on a rota basis but there will be occasional work outside of these times.
What we’re looking for
You’ll be hardworking, organised, and confident in leading or coordinating service. You will bring experience in a food and drink environment, strong teamwork skills, the ability to work under pressure, and a commitment to equality, diversity, and inclusion. Most importantly, you’ll understand that the Students’ Union exists to support and empower its members.
Interview date: Tuesday 16th December 2025, with ideally a start date w/c 5th January 2026
Please note: We may close this vacancy early if suitable candidates are identified at an early stage.
You can download the full job description Here
Application Process
If everything above sounds good to you, we’d love to receive your application. Be sure to read the job description and person specification and to complete the application process but also provide your CV and Cover letter.
You can contact Rob.Carr@uwl.ac.uk if you have any questions about this role.
If you require an alternative method to submitting your application (i.e. video or braille), please contact us on su.recruitment@uwl.ac.uk or 0208 231 2276
For more information about the SU, this role or specific questions about the application process please contact su.recruitment@uwl.ac.uk or 0208 231 2276
UWL students come from a diverse range of backgrounds, as an employer we are committed to ensuring that our workforce are reflective of the members we serve.
Therefore, we actively encourage applications from people from a wide range of backgrounds and circumstances, particularly those from traditionally underrepresented groups.